Shipping Policy
Shipping Policy:
At Animation Shopee, we specialize in providing digital animation files captured from motion capture technology. As digital products, these files are delivered electronically, eliminating the need for physical shipping. Here's what you need to know about our digital file delivery process:
Delivery Method:
Upon successful purchase, you will receive an email containing a secure download link to access your animation files. Simply click on the link to initiate the download process. Please ensure that the email address provided during the checkout process is accurate and accessible to receive the download link.
Delivery Timeframe:
We understand the importance of prompt delivery. Once your purchase is confirmed, you can expect to receive the download link via email within 24 hours. In most cases, the delivery is instantaneous, but occasional delays may occur due to technical or processing issues. Rest assured, we strive to deliver your animation files as quickly as possible.
Download Instructions:
Upon receiving the download link, follow the instructions provided in the email to successfully download the animation files. The files will be in a compatible format that can be easily integrated into your projects, whether it's game development, YouTube videos, or short films.
Customer Support:
If you encounter any issues with the download process or have any questions regarding the delivery of your animation files, our customer support team is here to assist you. Contact us via [email/phone] for prompt assistance.
Please note that as digital products, there are no shipping charges or physical delivery involved. We appreciate your understanding of our digital file delivery process, designed for your convenience and efficient access to our animation library.
Thank you for choosing Animation Shopee. We look forward to serving your animation needs.