At Animation Shopee, we strive to provide the highest quality animation files to meet your needs. We understand that there may be instances where a refund or cancellation is necessary. Please review our policies below:

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Refund Policy:

            If you encounter a defective or misrepresented animation file, we are happy to provide a refund. Simply reach out to our customer support team within [X] days of purchase, and we will assist you in the refund process. Please note that certain licenses or customized animation files may be non-refundable.

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Cancellation Policy:

            Should you need to cancel your order, please notify us as soon as possible. Cancellations are subject to certain conditions and time restrictions. Reach out to our customer support team, and we will guide you through the cancellation process.

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Refund Process:

            To request a refund, please contact our customer support team via [email/phone]. Provide your order details and a brief explanation of the issue, and we will assist you promptly. Refunds are typically processed within [X] business days, although processing times may vary depending on your payment method.

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Exceptional Circumstances:

            In case of exceptional circumstances or technical issues, we are committed to finding a satisfactory resolution. Please reach out to our customer support team, and we will address your concerns on a case-by-case basis.

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For further assistance or any questions regarding refunds and cancellations, please contact our customer support team at [email/phone]. We are here to help you.

        

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                                                                Thank you for choosing Animation Shopee. Your satisfaction is our priority.

           

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